When you say it, you do it.

Author: David H. Meister
Publisher:
Publish Date: 2003-12-01
Features: The key to success is not a company's system, but the personality and management skills of its managers. The difference between excellent and outstanding companies lies in their execution, that is, whether managers and employees can follow through on their words. This book is written for managers. It uses simple language as much as possible, and statistical results and explanations are compiled in the appendix for those who wish to delve deeper into the data. Although many managers often mention terms like systems, processes, and so on, the author's survey shows that very few managers actually act according to the standards they set. The strong execution ability of managers themselves is the key to the success of the enterprise. When employees feel that the company they work for can genuinely follow through and take action, it will inspire their greatest enthusiasm and significantly increase the company's financial performance beyond the industry average.