Government Performance and Quality Evaluation: Problems and Experiences: Problems and Experiences

Author: Ali Harachim
Publisher:
Publish Date: 2003-09-01
Features: Public Sector Performance Management Series. This book consists of three parts: Dutch Concepts and Applications, American Perspectives, and International Experiences. It is a work offering an international perspective on performance and quality assessment. The author provides theoretical insights, practical experiences, and solutions to performance and quality assessment issues at various government levels and departments in countries such as the United States, the Netherlands, the United Kingdom, Canada, Spain, Germany, and Australia, ranging from central to provincial (state) to local (municipal) government functions. This book can serve as a reference textbook for universities at all levels, provincial and municipal administrative academies, and various cadre management institutions. It is suitable for senior undergraduate and graduate students in public management, MPA students, teachers, researchers, and a broad range of public sector practitioners (government officials, public institutions, and non-profit organization employees).