Bridge the Gap!: A Four-Step Guide to Achieving Higher Performance in Business

Author: Blanchard et al. [USA]
Publisher:
Publish Date: 2002-10-01
Features: A pioneer in business parables! The classic work by Ken Blanchard, author of "The One-Minute Manager"! Extraordinary originates from ordinary. "Closing the Gap" provides anyone in the business world with an easy-to-understand and practical model to solve long-standing work performance issues. The book offers profound insights and a touch of humor, helping all struggling managers become effective ones. A brand-new corporate philosophy—integrate it into your management, and you'll find everything flows effortlessly! Perhaps your company is facing a problem: long-term subpar work performance has left you puzzled. You must be eager to change the situation, just like Bill in the story. Bill worked at a call center where employee performance had always been unsatisfactory. By chance, he received help from the wise Mac. Through years of practice, Mac summarized the GAPS strategy to improve company employee performance. Under his guidance, Bill finally found the optimal solution. Managers at all levels within an organization often encounter problems and jump directly to solutions. Many times, these solutions don't address the root cause of the issue. In this highly engaging business fable, renowned American business author Blanchard will present you with an almost perfect model and an impeccable approach. You'll discover that delving into the reasons behind the gap between the "current reality" and the "desired level" is the key to unlocking the optimal solution. We present this story to you, believing that every company, regardless of the products or services it offers or its economic condition, can achieve outstanding work performance with GAPS. GAPS is not just a model and strategy—it represents a brand-new corporate philosophy. Integrate it into your management, and you'll find everything becomes effortless.