Modern hotel management and operation

Author: Tang Depeng
Publisher:
Publish Date: 2000-12-01
Features: This book systematically elaborates on the theories, management concepts, and methods of hotel management. The main content includes fundamental theories of hotel management, management functions, hotel organization and management systems, service quality management, etc. The book features a complete theoretical system, logical structure, concise viewpoints, specific content, and a strong connection between theory and practice. It is characterized by its theoretical rigor, scientificity, and practicality. The book is closely aligned with the teaching practices of higher education institutions and can serve as a professional textbook for tourism management and hotel management majors in universities. It can also be used as supplementary material for self-study examinations in higher education and adult higher education, as well as a reference book for hotel management personnel.