Author: [UK] Nicholas Yap
Publisher:
Publish Date: 2000-01-01
Features: This book includes two parts: "Secrets of Communication and Dealing with Others" and "Business Etiquette Abroad." It introduces telephone skills, office practices, how to handle inappropriate or negligent behavior, meeting techniques, and "social activities" in the office.
Navigating the Workplace: A Guide for Office Workers on Dealing with Advancement and Retreat
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