Learn Etiquette with Me

Author: Lin Yuhui
Publisher:
Publish Date: 2006-01-01
Features: In an era of increasingly frequent business activities, the role of business etiquette is becoming more significant, even becoming a key factor influencing the success or failure of business endeavors. Whether you are a company owner or an ordinary employee, you must improve your etiquette quality as soon as possible. So, how can you quickly enhance your business etiquette level and become a master of etiquette who handles everything with ease? Renowned etiquette trainer Lin Yuhui will provide you with comprehensive guidance. In this book, Ms. Lin Yuhui will introduce you to:
· How to use different forms of reception etiquette to enhance visitors' sense of reliance on and good impression of the company;
· How to visit clients correctly to strengthen business relations;
· How to effectively organize business meetings and become a master of meeting operations;
· How to improve personal and corporate image through effective telephone communication;
· How bank employees can correct their stereotypical service attitudes and improve business performance;
· How department store service staff can use service etiquette to boost sales performance and cultivate a loyal customer base.