Author: Wu Yeshan
Publisher:
Publish Date: 2007-01-01
Features: This is a complete textbook covering multiple service skills for several professional job groups, including front office, housekeeping, restaurant, bar, tea lounge, and leisure services. The content encompasses four major themes: basic knowledge, job quality, business skills, and operational procedures. Each theme is divided into several modules, and each module includes multiple knowledge points.
Training Manual: This serves as an effective supplement to the study manual, reviewing key knowledge and content from the study manual. It includes several training sections such as training tips, unit review, exercise guidance, "analyze this," self-assessment, and "test yourself." Training instructors and students can select and conduct targeted reinforcement exercises based on their actual needs.
This set of textbooks is suitable for tourism enterprises and training departments across regions to conduct pre-job or on-the-job training for employees in various positions. It can also be used by tourism industry employees for self-study before assessments. Additionally, it serves as an excellent teaching aid and learning companion for vocational school students in the tourism industry.
Recreational Services Learning Manual
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