Author: Li Xiubin, Editor-in-Chief
Publisher:
Publish Date: 2006-02-01
Features: This book is tailored to the characteristics of the catering industry and details various services according to the workflow of service. It covers all the situations that service staff may encounter in every service step. Polite and service-oriented expressions needed in processes such as reservations, greeting guests, ordering, serving dishes, in-between service, billing, seeing off guests, and handling complaints are all thoroughly listed. The book includes introductions to background knowledge, selected common sentence patterns, common dialogues, and vocabulary. The content is comprehensive and practical, making it an ideal self-study material for English learning by catering industry personnel, as well as a suitable training manual for the industry.
Modern Culinary English Practical Course (MP3)
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