Relationship Determines Success - ( on Enhancing Interpersonal Relationships)

Author: Haitao
Publisher:
Publish Date: 2007-01-01
Features: Today, people have recognized that the secret to becoming a successful business professional lies in the ability to systematically develop transactions and relationships with strangers. If judged solely by the number of transactions, those who are not good at dealing with strangers cannot effectively open up new business prospects. At the same time, another equally important secret is that if people cannot develop the most crucial business transactions within familiar relationships, maintaining their market position becomes very difficult. Relationships Determine Success (Enhanced Edition) uses 72 sections to teach us a series of very specific methods when dealing with the initiation, establishment, development, maintenance, enhancement, and other aspects of relationships with customers or employees. These methods involve a series of universally valuable behavioral rules in winning close relationships with others (customers, including both existing and potential customers, as well as employees). For example, the "World's Smallest Effect" in building interpersonal attraction is the "Association Rule" mentioned in social psychology: while discovering and leveraging shared interpersonal characteristics is the use of the so-called "Similarity Rule."