Human Resource Management in the Hospitality Industry (Second Edition)

Author: Mary L. Tancik (USA)
Publisher:
Publishing Time: Not available
Features: As a professional textbook discussing human resource issues in the hotel work environment, this book focuses on the processes and procedures of human resource management in the hotel industry. It introduces career development, consulting advice, team coaching, training guidance, behavior correction, compensation and benefits, and motivational techniques in the hotel industry. The author, Dr. Mary L. Tancik, not only has extensive teaching experience but also, during the writing process, summarized her own work and teaching experiences while citing and referencing the insights of many human resource experts in the hotel industry. She also includes numerous industry-related case studies, making the book structurally complete, innovative in format, rich in content, and vivid in case studies.