Successfully implemented performance management

Author: Andre De Waal
Publisher:
Publish Date: 2003-08-01
Features: The performance management system composed of Balanced Scorecard, Key Success Factors, and Key Performance Indicators is widely recognized as one of the most important and popular management tools in the past decade. However, many companies today struggle in the "quagmire" of performance management system implementation, with a failure rate as high as 70%. Based on extensive research, the authors of this book analyze three typical cases of non-profit organizations, for-profit organizations, and organizations transitioning from non-profit to for-profit, to explore the key factors influencing success in the three implementation stages of performance management systems: initiation, development, and application. The book particularly focuses on answering: Why do companies build performance management systems but find it difficult to implement them or achieve minimal results? What human factors and behaviors influence the implementation and application of performance management systems? How do the attitudes of managers at different levels affect the success of performance management systems? Which management styles are most suitable for different types of performance management systems? This book is suitable for readers such as HR professionals, business managers, and students and faculty in relevant fields of higher education.