Face the crisis

Author: Sun Yuhong, Wang Yong, Zhou Weimin (editors)
Publisher:
Publish Date: 2004-01-01
Features: 9/11, avian flu, anthrax, Tylenol poisoning, Exxon oil spill, Solomon financial crisis
We have learned about these world-famous crisis events from news reports, but news is just the tip of the iceberg. As government and corporate leaders, concerns may lie in the "decision-making behind the scenes" of these events: What difficulties did those at the center of the face while handling these crises? Why did they make those decisions? Which of their decisions were proven right, which were proven wrong, or even catastrophic? Let's join the Harvard Crisis Management Classroom and analyze with the professors.