Shopping Mall Service English for Emergency Use (MP31)

Author: Haohan
Publisher:
Publish Date: 2007-01-01
Features: This book aims to improve the English speaking skills of employees in the field service industry. It strives for "natural spoken English, detailed scenarios, and immediate application." The book is divided into 8 parts: "Happy Shopping," "Fashion World," "Daily Necessities World," "Shopping Malls and Supermarkets," "Checkout Matters," "Other Services in Shopping Malls," "Food and Beverage Services," and "Food Plaza." Based on standard service processes in shopping malls, it meticulously edits emergency phrases that service staff need in typical scenarios. It is hoped that this book can meet the needs of relevant professionals to improve their English proficiency.