New Effective Public Managers (Second Edition)

Author: (USA) Steven Cohen
Publisher:
Publish Date: 2001-11-01
Features: The New Effective Public Manager is the revised and expanded version of The Effective Public Manager. This book retains the fundamental content on management from the previous edition and develops new content, all explored using new cases that are closely aligned with the pulse of the times. The "new" aspects of this book are primarily reflected in: the focus on the ideas and recommendations for responding to management crises as reflected in the reports of the Volcker, Winterton, and Gore Commissions; the reinvention and activation movement in the field of public administration; and the application of proven, new total quality management techniques to public sector departments. This book serves as a valuable resource for employees in public management departments and will also benefit students studying and researching public administration.