Moving Towards the Top: How Total Quality Management Can Make a Company the World's Best

Author: Barry Papiewski
Publisher:
Publish Date: 2005-01-01
Features: The company's market position is at its peak, but the results are unbelievable: accompanied by new products and large orders come zero profits. An opportunity to change the company's fate once appeared, but it was ultimately missed. This book tells the story of how Neil Johnson revitalized the organization. How to build this plan, how to put it into practice. How to earn the trust and follow of employees – this is what makes the book compelling.