Modern Hotel Supervisor and Team Leader Practical Skills

Author: Peng Qing
Publisher:
Publish Date: 2001-04-01
Features: Supervisors and team leaders are the grassroots management personnel of a hotel, responsible for the implementation of specific operational tasks, standardization, and management. They play a crucial role in connecting upper management with frontline operations and are key to the success or failure of a hotel. This book provides a detailed and in-depth introduction to the specific responsibilities, operational methods, and leadership skills of modern hotel supervisors and team leaders. It also breaks down various hotel departments such as accommodation, food and beverage, and finance, offering practical and inspiring insights.