Corporate EQ: How Managers Can Handle Negative Emotions at Work

Author: (US) Frost
Publisher:
Publish Date: 2005-12-01
Features: It is undeniable that emotional pain is an unavoidable phenomenon in the business world. What causes this negative impact is not the pain itself but how companies react to it. Once pain is acknowledged and effectively managed, it can become a catalyst for organizational change. If negative emotions are ignored for too long, the toxins they produce can harm the entire workplace. This book delves into this common internal corporate phenomenon, exploring how organizations and their managers contribute to the creation of negative emotions, how these emotions affect employee performance, and how to digest and alleviate them before they cause harm. It offers insightful and unique interpretations for managers committed to the harmonious development of their organizations, providing actionable methods to foster a positive, humanized, and high-achieving workplace.