Lean Six Sigma Case

Author: (English) Wit et al., translated by Wang Jinde
Publisher:
Publish Date: 2004-07-01
Features: This book uses a lively and engaging fable to explain how to combine the two most prominent process improvement methods of the time—lean management and Six Sigma—to significantly improve quality and reduce cycle times. It also details the reasons why lean management should be implemented before introducing a Six Sigma program. Here, the authors pose two questions for the readers to consider. First, can a company maintain an error rate of around 3 per million and meet Six Sigma quality standards to become a first-class enterprise? Second, if you deliver defect-free products to a customer two weeks late, do you think they will accept it with ease or be furious? Lean Six Sigma is designed to help you balance quality and speed. Before implementing a Six Sigma program, it removes the distractions to speed caused by personnel and the waste they create, delivering products and services that are both fast and excellent.
Three seasoned consultants skilled in lean management and Six Sigma solutions, starting from a human perspective, vividly depict the harmony and conflict between people and technology, people and systems, helping you effortlessly balance quality and efficiency and build more enterprises.