Learn to Be a Golden Service Staff in the Catering Industry: Accurate and Detailed Industry Service Training

Author: Xiao Ye
Publisher:
Publish Date: 2005-07-01
Features: With the continuous development of the catering industry, the catering service industry has also shown a situation of both supply and demand being strong. Especially for mid-to-high-end service personnel, there is often a shortage of supply. Waiters have also made a leap from the social bottom in the old society to become highly sought-after talents in the job market. As a catering service personnel, in order to establish themselves in their position and achieve good performance, it is essential to focus on improving their personal qualities and service skills. Based on the actual conditions of China's catering industry, this book has consulted experts who have long engaged in catering industry research and experienced catering service personnel. It covers everything from the image design and etiquette cultivation of waiters to the basic operations and business standards of catering services. From fundamental concepts to professional knowledge in various aspects of the service field, the book (runs through the entire book) with the entire service process, providing an in-depth yet easy-to-understand introduction to the current technologies and experiences in the catering service field. It can serve as a valuable training manual for staff working in catering service places such as hotels, restaurants, and cafes, as well as a useful reference book for those aspiring to work in the catering or service industry.