Public Sector Performance Management: Embracing the Challenge of the Efficiency Revolution

Author: Hu Shuigen
Publisher:
Publish Date: 2005-01-01
Features: Performance management is not a completely new concept. In the field of enterprise management, performance management is a concept closely related to corporate production efficiency, customer satisfaction, and human resource management. As a business, the first issue it faces is the relationship between input and output, that is, how to improve efficiency and gain profits. Performance management is the management of performance, with the basic goal of improving individual and organizational performance, providing space for the development of individual initiative and creativity, and using the satisfaction of organizational service recipients as a measure. After the 21st century, performance management became a popular practice in corporate management in various countries, and as a result, many theories and methods of performance management emerged. This book is divided into nine chapters. The introduction mainly introduces the connotation, methods, and theory and practice of public sector performance; Chapter 3 introduces the foundation of public sector performance management; Chapter 4 introduces the indicators of public sector performance; Chapter 5 introduces the development of public sector performance management; Chapter 6 introduces the implementation and operation of public sector performance management; Chapter 7 introduces the incentive mechanisms of public sector performance management; Chapter 8 introduces the evaluation of public sector performance; and Chapter 9 introduces the practice of public performance management. This book combines history and logic, theory and reality, and also features theoretical and practical, forward-looking and operational characteristics. It can be used as a textbook for management and economics majors, as well as a textbook for MBA programs, and can also serve as a reference for practical departments and government personnel.