Clothing Fabric, Laundry, and Ironing Knowledge 150 Questions (1)

Author: Zhu Wenxin
Publisher:
Publishing Time: Not available
Features: In the daily handling of customer disputes and complaints in retail stores of the apparel industry, it is often found that 80% or even 90% of complaints arise because sales staff cannot clearly explain the characteristics of fabrics, washing and care methods to customers, leading to quality issues during use. This book summarizes 150 product knowledge points about fabrics, washing, and ironing, serving as a guidebook for sales staff in apparel stores. With this book, many problems faced by sales staff in retail stores will be easily resolved. Are you afraid of customer complaints? Have you found a solution to eliminate customer complaints? Do you worry about sales staff lacking product knowledge? Are you confused about how to convey product characteristics? Now, simply give this book to your sales staff, and everything will be solved.