No pain, no gain: The Ultimate Guide to Telemarketing

Author: Zhang Haiqing
Publisher:
Publish Date: 2006-09-01
Features: This book systematically analyzes the current basic situation of telemarketing work in China and the psychological characteristics of practitioners. It introduces six aspects of telemarketing work, including operational procedures, business skills, professional ethics, and business credit, to inspire telemarketers to establish confidence, overcome psychological barriers, and grow their business. It is supplemented with numerous vivid and practical cases and comments to guide telemarketers in solving real-world problems and improving their professional marketing skills. This book can serve as a reference for dedicated telemarketing personnel in companies, product sales staff in enterprises, and team training materials.