Author: Dale Carnegie (USA)
Publisher:
Publish Date: 2004-06-01
Features:
- Don't argue with others;
- Avoid pointing out others' mistakes, be willing to admit your own mistakes;
- Start with a friendly approach;
- Make the other person say "yes, yes" immediately;
- Let the other person do more;
- Make the other person feel it's their own idea;
- View things sincerely from the other person's perspective;
- Sympathize with others' thoughts and desires;
- Inspire noble motives;
- Dramatize your ideas;
- Propose a meaningful challenge;
- Suggest to the other person instead of giving direct commands;
- Help the other person save face;
- Praise small improvements, "sincerely praise and generously commend";
- Make your family life happier.
A Wonderful Life: How to Influence Others and Achieve a Successful Life
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