"Soft" Assets: From Knowledge to Intellectual Capital

Author: Thomas A. Stewart
Publisher:
Publish Date: 2003-04-01
Features: Over the past two decades, three important ideas have fundamentally changed the way organizations operate. The first is Total Quality Management, the second is Business Process Reengineering, and the third is Intellectual Capital. How to apply the concept of intellectual capital to daily management, gain countless wealth through more effective knowledge management, and achieve remarkable success in the market is a common challenge faced by every company. International Data Corporation estimates that poor knowledge management will cause Fortune 500 companies to waste $12 billion annually. On the other hand, good knowledge management can improve a company's performance and profitability, better utilize liquid assets, and build knowledge reserves for the future.