Author: Service Star Service Training Series
Publisher:
Publish Date: 2005-05-20
Features: This book is developed with the aim of improving the quality requirements of leisure services, compiled by dozens of industry management elites according to the standards of hotel star ratings. It specifically includes service awareness, quality awareness, system awareness, beauty and hairdressing service processes and standards, fitness and sports service processes and standards, sauna and massage service processes and standards, foot bath center service processes and standards, customer relationship management skills, promotional techniques and methods, safety prevention and emergency response. The content of this book is systematic, comprehensive, and combines practicality with operability. It is not purely theoretical or didactic in nature but focuses on practical guidance and training. Through simple and effective methods, it enhances the practical value of professional knowledge, making it easier to implement and highly operational.
Beauty · Fitness · Sauna · Foot Bath Center Star Service Training (Series of Star Service Training for the Service Industry)
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