One-Minute Scenario Sales Techniques -- Telesales

Author: One-minute Scenario...Editor
Publisher:
Publish Date: 2005-05-25
Features: This book consists of five chapters, introducing the basic techniques of telesales one by one, how to communicate with customers over the phone, how to sell to different types of people on the phone, how to get customers to purchase products over the phone, and how to handle various types of calls from customers.