Communication

Author: Lan Xin (Compiler)
Publisher:
Publish Date: April 7, 2005
Features:
Management in the past was communication, now it is communication, and in the future, it will still be communication. — Masaharu Konosuke
Communication is first and foremost the art of listening. — Paul Zhao
The word "communication" may seem simple and familiar to everyone, but it actually holds a universal and profound metaphysical and practical significance for humanity and every individual. For those who long for success yet feel lost due to a lack of methods, it is indeed necessary to carefully savor the nuances and master the relevant skills. This book, starting from both theoretical and operational perspectives, provides readers with insights through compelling case studies on how to communicate with strangers, friends, the opposite sex or lovers, spouses, parents and children, internal communication in enterprises, communication with colleagues, communication between superiors and subordinates, and how to communicate with customers. It also introduces techniques for handling communication breakdowns.
The book consists of twelve chapters. The author combines theory with practice, effectively guiding readers on how to communicate smoothly with strangers and make friends, how to communicate with friends and what to pay attention to in such interactions; how to communicate in relationships, how to reject or pursue others; how to maintain marital harmony and resolve conflicts between spouses; how to communicate with parents, how to properly educate children and solve problems together with them; how to achieve internal communication in enterprises and build efficient teams through communication; how to communicate based on the type of superior and gain their recognition; how to foster good relationships between superiors and subordinates and effectively motivate subordinates; how to win over customers and navigate interactions with them; how to maneuver and outperform opponents in business negotiations; and how to handle communication breakdowns and dangerous situations in communication. The book systematically and comprehensively introduces various communication methods and skills to readers, helping them deepen their understanding of interpersonal communication, enhance their practical communication abilities, and thus navigate social interactions and interpersonal communication with ease and stay unvanquished.
The content of this book is both comprehensive and practical. It is believed to offer readers valuable insights, profound influence, and tangible help.