Author: Qian Shu, Chen Qiuling
Publisher:
Publish Date: 2005-11-01
Features: This book starts from details, introducing the detailed requirements and operational skills of service etiquette norms. The content includes: an overview of service etiquette, details of service personnel's grooming etiquette, details of service personnel's dress etiquette, etc.
N Details of Service Etiquette
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