Conflict Management: 10 Smart Ways to Effectively Resolve Conflicts

Author: Xu Xianguo
Publisher:
Publish Date: 2006-11-01
Features: Most of us are not living in a utopia, and conflicts can exist to varying degrees. This book explains in plain and easy-to-understand language, with a light and lively tone, how to reduce, channel, and resolve conflicts, as well as the psychological processes and significance behind them. Unlike typical management books that teach "how to solve conflicts," this book uniquely elevates conflict management to an art. While imparting "skills," it also delves deeply into the more profound aspects of human nature, allowing readers to examine the fundamental and authentic self within. It enhances communication, listening, and coordination skills while inspiring and adjusting mindsets, transforming knowledge into skills and psychological qualities into behaviors, fostering more harmonious relationships and a more beautiful inner world.
Xu Xianguo is a Master of Public Administration from Harvard University in the U.S., a Master of Law from George Washington University, and a Ph.D. in Law from the University of San Francisco. He is a registered and practicing lawyer in the U.S. federal and California courts. He is also the founder and chairman of Singapore Racer Technology Pte. Ltd. and Anjene International Pte. Ltd. He serves as the president of the Rocky Mountain Chinese Scientists and Engineers Association in Colorado, U.S. Currently, he is a part-time professor at the Advanced Training Program for Public Officials of the China Economic Research Center at Peking University and the Tsinghua University School of Public Policy and Management, as well as a special lecturer at the Harvard University Asia Business Forum.
In 2004, he officially settled in Beijing. With years of experience in legal practice, entrepreneurship, business expansion, and public welfare, he dedicates himself full-time to teaching and consulting, primarily teaching courses such as Management Communication and Negotiation, Conflict Management, Contemporary Leadership, Change Management, Emotional Intelligence, and Self-Management.