Workplace Body Language

Author: (English) Clayton, translated by Yu Heng
Publisher:
Publish Date: 2006-10-01
Features: Want to decode what your clients' body language is conveying? How to spot subtle shifts in strategy during negotiations? How to handle difficult people in the workplace? How to turn the tide when the other party loses interest in your plan? How to identify when someone is lying or exaggerating? If you can understand these complex "workplace" body language cues, then you've laid a solid foundation for interpreting "social" body language, which operates on the same basic principles. This book primarily explains workplace body language and also introduces "after-hours" body language. Understanding a subtle nuance in body language or a minor misinterpretation can determine the success or failure of negotiations, sales, interviews, and management. This is one of the workplace secrets Peter Clayton, a renowned British business development trainer with 25 years of experience in sales and management, reveals. Professor Clayton has been dedicated to the study, learning, practice, and training of body language. His language course on product sales has been adopted and recommended by over 5,000 companies worldwide. This book is a culmination of his recent research on body language.