Comprehensive Training for Retail Positions

Author: Kou Changhua
Publisher:
Publish Date: 2006-10-01
Features: This textbook is developed based on the training objectives, teaching syllabus, and teaching methods of simulated retail stores. It serves as a supplementary textbook for training courses and is divided into two modules: Front-Store Sales Service and Back-Store Operations Management. The Front-Store Sales Service module establishes three positions: Store Manager, Salesperson, and Cashier. The Back-Store Operations Management module establishes three positions: Purchaser, Inventory Manager, and Data Entry Clerk. Based on the actual work of the six positions in the Front-Store Sales Service and Back-Store Operations Management modules, this book is divided into two modules and six chapters. The Back-Store Operations Management module includes two chapters: Purchasing and Stock Management, and Logistics and Document Management. The Front-Store Sales Service module includes four chapters: Product Display, Cash Handling, Retail Etiquette, and Sales Techniques.