Introduction to Hotel Management

Author: Chu Xiaoheng, Zhang Ping, He Junjie
Publisher:
Publish Date: 2006-10-01
Features: "Introduction to Hotel Management" is one of the foundational theoretical courses for tourism management and hotel management majors. The book is divided into eight chapters, covering topics such as an overview of hotels, an overview of hotel management, hotel planning and decision-making management, hotel organization management, hotel managers, hotel service quality management, hotel management control, and hotel groups. This book organically integrates management theory with hotel management theory. It highlights key and core management theories while further interpreting and analyzing how hotel management theories are applied in practice, enabling students to better grasp the relevant theories and strengthen their understanding of professional knowledge. The textbook is rich in theory, innovative in perspective, comprehensive in content, and well-structured. The text is written in an accessible and easy-to-understand manner. It can serve as a required textbook for tourism and hotel management majors in vocational and technical colleges, as a training manual for hotel professionals, or as a reference for tourism and hotel industry managers.