Difficult conversation

Author: (English) David Martin, translated by Shi Gang and others
Publisher:
Publishing Date: 1999-08-01
Features: Organized by the Institute of Management Fund and Pitman Publishing Company, the "Series of Management Art" not only systematically introduces various knowledge needed in daily work but also elaborates on the core techniques for managers to conduct daily management tasks. These techniques not only help managers handle their work with ease but also, after carefully reading this series, you will possess a treasure trove to help you advance rapidly and steadily along your career ladder. "Tough Conversations" teaches that excellent managers know how to handle awkward situations in conversations and can bring them and their teams together more closely, enhancing cohesion.