How to Ask Questions: Leadership Translation Series

Author: (English) Mike Kaye, translated by Jiang Tao
Publisher:
Publish Date: 2006-07-01
Features: "How to Ask Questions" helps you ask the right questions and learn to use the right questioning techniques to get useful answers. In any process involving significant changes, evaluations, or simple communication, all managers need to refine their questioning skills. This book provides valuable guidance suggestions: use various forms of open-ended questions, including follow-up questions, simple inquiries, seeking opinions, making assumptions, and clarification; encourage and guide speakers through supportive statements and emotional language; confirm specific facts through closed-ended questions or direct questioning methods; practice questioning during training.