Practical English Series (Secretarial English)

Author: He Qiao (Compiler)
Publisher:
Publish Date: 2006-07-01
Features: This book is compiled based on the principles of novelty and practicality, covering the following content:
Handling Phone Calls: Making and receiving phone calls are part of a secretary's daily routine. This section explores the linguistic characteristics of phone communication. Through this section, you will learn the writing methods and etiquette for letters and memos.
Online Communication: We have entered the internet age, and how to leverage the internet to enhance secretarial work is a challenge we must address. This section guides you on how to use the internet to improve work efficiency.
Reception Work: Secretaries represent the image of a company, so the quality of reception work directly affects the company's reputation. This section provides etiquette for appointments, invitations, and receiving both scheduled and unscheduled visitors, along with corresponding English expressions.
Business Reports: Secretaries regularly or occasionally write business reports, but the format and writing style of these reports can be difficult to find. This section offers explanations and examples that will surely inspire you.
Recruitment Work: This section discusses the key considerations for secretaries when participating in the recruitment of new employees.
Meeting Affairs: The organization and arrangement of meetings are an important part of secretarial work. This section covers content such as meeting notices, agendas, speeches, and minutes.
Business Negotiations: This section explains the etiquette norms to observe during business negotiations on topics such as pricing, payment, packaging, delivery, and compensation. It also provides typical examples and common phrases.