Training Materials for Customer Service and Business Expansion Positions

Author: Du Zefang
Publisher:
Publish Date: 2006-05-01
Features: This book consists of three parts: Basic Knowledge of Power Supply and Demand, Business Operations, and Power Marketing Management, totaling thirteen chapters. The main contents include: Overview, Electrical Equipment, Secondary Circuits of Customer Receiving Devices, Basic Technical Standards for Customer Engineering Installation and Acceptance, Energy Metering, Business Expansion, Change of Use Services, Electricity Prices, Basic Work of Metering, Verification, and Collection, Power Marketing, Power Customer Service, and Power Marketing Technology Support

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