Author: (English) Egert et al., translated by Zhai Ying
Publisher:
Publishing Date: 2006-01-01
Features: The techniques and tools in this book can help you identify and understand the different causes of conflict between individuals and teams, and actively resolve conflicts. The method where one party wins and the other loses may lead to mutual destruction and cannot resolve conflicts. You might win on the principle, but at the same time, you lose the friendship of the other party. Winning now may lead to losing in the future. Since conflicts are so common, even if they can be said to be unavoidable, the wise approach is to first try to understand it, and then consider ways to resolve or reasonably utilize it. We hope this book can help you in some way to resolve conflicts you occasionally encounter. May peace be with you.
English-Chinese Comparative Management Pocket Manual (Conflict Management)
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