Trust

Author: (English) Bi Pei
Publisher:
Publish Date: 2006-04-01
Features: Trust seems to be weakening in today's society, but its importance and value have never diminished. Numerous scandals tormenting businesses and governments, the increase in lobbying, and the loss of trust in leaders with clear values have all damaged trust. Since trust has become a scarce commodity, those who possess trust and the organizations that do will reap significant benefits. The issue of trust is crucial, in fact, it plays a key role in the following issues: the success and profitability of organizations; winning and retaining customers; effective leadership; innovation and creativity; motivating and driving people; managing risks; personal fulfillment, self-actualization, and success. The main trust issues analyzed in this book include: what can be achieved when trust exists, what happens when trust is lacking, and how to develop trust. Trust seems to be weakening in today's society, but its importance and value have never diminished. Numerous scandals tormenting businesses and governments, the increase in lobbying, and the loss of trust in leaders with clear values have all damaged trust. Since trust has become a scarce commodity, those who possess trust and the organizations that do will reap significant benefits. The issue of trust is crucial, in fact, it plays a key role in the following issues: the success and profitability of organizations; winning and retaining customers; effective leadership; innovation and creativity; motivating and driving people; managing risks; personal fulfillment, self-actualization, and success. The main trust issues analyzed in this book include: what can be achieved when trust exists, what happens when trust is lacking, and how to develop trust.