Business Conversation Art

Author: William Isaac
Publisher:
Publish Date: 2003-07-01
Features: Only when everyone in a company thinks together can it succeed. If people hold their own opinions and act independently, even with complete conditions and abundant resources, success remains impossible. Disagreements are normal, but the key is to master the art of dialogue and collaborative thinking. The role of dialogue and communication in business activities far exceeds our imagination. Often, we have good ideas, strong teams, effective strategies, advanced technology, and substantial financial support, yet we fail to achieve desired results. We do engage in dialogue, but we lack the right methods. We cannot listen effectively, fail to reach mutual understanding, and do not form a shared vision, which in turn prevents us from taking collective action.