Effective Communication (A Guide to Successful Communication for Organizations and Professionals, 7th Edition)

Author: (American) Hamilton, translated by Li Siping, Pei Shuangshuang
Publisher:
Publish Date: 2005-05-01
Features: This book highlights the importance of three fundamental communication techniques: interpersonal and organizational communication skills, interview and group communication skills, and public communication skills.
Interpersonal and Organizational Communication Skills include understanding organizational communication, improving communication efficiency with bosses, employees, and clients, and enhancing relationships with them; effectively handling conflicts; improving listening skills; understanding and applying nonverbal communication; reducing misunderstandings in face-to-face or electronic communication, as well as overcoming communication barriers.
Interview and Group Communication Skills include preparing traditional, electronically scanned, email, or online resumes; organizing or participating in various interviews; understanding and avoiding infringing questions in different types of job interviews; organizing and participating in various meetings and small group decision-making.
Public Communication Skills include making personal or group presentations to employees, managers, or groups inside or outside the organization; using effective organizational and operational techniques for traditional or online presentations; preparing professional-level visual aids; and mastering and learning to use computer presentation software.
"Practical Communication—A Guide to Successful Communication for Organizations and Professionals" uses examples to show you: the book you read today can be applied to your work tomorrow. You will learn how to create an outstanding resume, how to prepare for a successful interview, how to handle interpersonal communication barriers, how to make the best presentation, and more.