DR. DEMING

Author: Rafael Aguayo
Publisher: Not available
Publication Date: 1991-10-01
Features: Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever. Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations:
Standard Company
Quality is expensive
Defects are caused by workers
Buy at lowest cost
Fear and reward are the proper way to motivate
Play one supplier off against another
Deming Company
Quality leads to lower costs
Most defects are caused by the system
Buy from vendors committed to quality
Fear leads to disaster
Work with suppliers