Informationization Innovation in the Management of Public Service Industries: Global Best Practices and Case Analysis

Author: Zhang Xuefeng, Editor-in-Chief
Publisher:
Publish Date: 2005-10-14
Features:
· For the first time, it compiles advanced management concepts in the public service industry;
· Selects successful and secure information construction cases from the global public service industry;
· Introduces the best business practices behind the management masters of the Fortune 500 companies;
· Covers various levels of local governments, tax departments, healthcare institutions, and public security agencies;
· Brings SAP's excellent solutions and management experience in the public service industry to China.
This book selects successful cases from the global public service industry in information construction, explores the problems and pressures they once faced, and discusses how the implementation of SAP solutions improved their management and service levels.