Government Governance and Reform Series - New Public Service (Service, Not Steering)

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Features: This is a landmark monograph in public administration that has had a broad and profound impact on both academia and the political sphere due to its broad academic perspective and distinctive theoretical innovation. Based on a reflection and critique of traditional public administration, particularly New Public Management, the author systematically elaborates on the basic theoretical connotations of New Public Service through comparative analysis in the following seven aspects: (1) Serving citizens rather than customers; (2) Pursuing the public interest; (3) Valuing citizenship over entrepreneurship; (4) Thinking strategically and acting democratically; (5) Recognizing responsibility is not simple; (6) Serving rather than steering; (7) Valuing people rather than just productivity. Whether in terms of theoretical value or practical significance, it remains an innovative academic work in the field of contemporary Western public administration research.