Listening to the boss is wrong.

Author: Pan Shenchang
Publisher:
Publish Date: 2003-07-01
Features: This book has ranked on the Management Bestseller List of Kingstone for dozens of weeks. It is recommended by Li Yining, Shih Chenrong, and Gao Xijun, and is a must-read for anyone aspiring to stand out in their career! Pan Shenchang, a seasoned career veteran who rose from intern to ING Director, shares his insights into human nature and his experiences in workplace interactions. As a manager, Pan Shenchang says, "Be loyal to your employees," "Delegation must be calculated," "Always assign work to the busiest people," earning both respect and admiration from his subordinates. As an employee, Pan Shenchang says, "Managing your boss is more important than managing your subordinates," "All employee turnover is the boss's fault," "You must double your losses," making his bosses love him and fear him. For young professionals just starting out, Pan Shenchang advises, "Treat your work as your own career," "MBA can only teach you to be second," "When a customer says no, it's actually an opportunity." For seasoned veterans who have weathered the ups and downs of the workplace, Pan Shenchang suggests, "Don't do the same things as yesterday," "Make a difference," "Learn to be ignorant."