Customer Service Bible

Author: Jeffrey Gitomer, written by; He Xinyu, translated
Publisher:
Publish Date: 2002-04-01
Features: When the Chinese version of The Sales Bible was first published several years ago, I was quite enthusiastic, but my expectations were not high. I thought that Americans had their own sales methods, and Chinese people had their own sales methods, so The Sales Bible would probably receive mediocre reviews and sell poorly. Little did I expect that this would turn out to be one of the biggest mistakes in my life. As my worldview expanded and I wrote in different languages in different places, I suddenly realized something: when readers accept the concepts in the book, the differences in the world and in business culture diminish. Today, when I conduct sales seminars in various countries around the world, I also understand that sales philosophy and concepts are universally applicable. The philosophy of customer service is the same. When you read this book, you will understand.