No pain, no gain - Full Guide to Telemarketing: Full Guide to Telemarketing

Author: Zhang Haiqing
Publisher:
Publish Date: 2006-09-01
Features: This book systematically analyzes the current basic situation of telesales work in China and the psychological characteristics of practitioners. It introduces six aspects of telesales work, including operational procedures, business skills, professional ethics, and business credit, to inspire telesales personnel to establish confidence in their profession, eliminate psychological barriers, and grow their business. It is supplemented with numerous vivid and practical cases and commentaries to guide telesales personnel in solving real-world problems and improving their professional marketing skills. This book can serve as a reference for dedicated telesales staff in companies, product sales personnel in enterprises, and a training manual for teams.