Travel Service Etiquette

Author: Wang Mingjing
Publisher:
Publish Date: 2006-08-01
Features: This textbook briefly introduces the basic theories and knowledge of tourism service etiquette, and provides a detailed explanation of the common etiquette norms and requirements for tourism reception service personnel in areas such as image shaping, social interactions, dining, and foreign-related exchanges. It also briefly covers the etiquette customs of different religions, countries, regions, and ethnic groups.