Civil Servant Etiquette Training Manual

Author: Future Boat
Publisher:
Publish Date: 2006-08-01
Features: Civil servant etiquette refers to the civilized norms, standards, and conventions that civil servants should follow in official activities, in accordance with relevant regulations, to maintain their personal and official image, express friendliness and respect to those they interact with. Simply put, it is the behavioral norms and interpersonal skills suitable for civil servants in official settings. It is the application and embodiment of etiquette in official activities and also the inevitable requirement for civil servants' self-cultivation and quality raised by the uniqueness of the position. To a certain extent, civil servant etiquette is both a necessary form of advancing the spiritual civilization construction of the government and an important sign of the modernization of civil servants. This book introduces seven chapters, including Knowing Honor and Shame and Understanding Etiquette, Welcoming and Seeing Off, Administration and Office Work, Gathering, Organizing, and Attending Meetings, Relationship Coordination and Interpersonal Communication, Ethnicity and Taboos, etc.