Service Communication Management Ace - Playing Cards: Playing Cards

Author: Shou Bi Nan Chao Zhu
Publisher:
Publish Date: 2006-09-01
Features: This book elaborates on the concepts and methods of how enterprises can excel in service communication from 12 aspects: "Harmony," "Heart," "Gradual Progress," "Promises," "Character," "Advising," "Relying," "Judgment," "Tolerance," "Suitability," "Breaking," and "Completeness."