Interpretation of Quality Management

Author: Na Baoquan
Publisher:
Publish Date: 2006-08-01
Features: This book takes the production practice of iron and steel enterprises as an example to provide a relatively detailed explanation of the main processes of the quality management system. Using popular language and common cases, it interprets the principles of quality management, especially the analysis of customer focus, leadership, full participation, process approach, and systems approach, which is very helpful for understanding and implementing modern management and ISO9000 standards.